Shipping policy

 

How We Ship & Assemble Orders

We currently ship all orders from our warehouse in Fort Lauderdale, FL. We ship Nationwide. 

We offer flat rate shipping for all orders based on distance from our warehouse. Flat shipping rate is automatically shown at checkout.

For shipping outside of the contiguous U.S or internationally, please contact our team at info@garellifurniture.com.

If you are located within 60 miles of Fort Lauderdale, orders are delivered via our own Local Delivery team who will deliver, unbox, and assemble your sofa. Our team will also remove the trash and boxes when requested.

For orders outside of South Florida, we will ship all modular pieces via with our shipping partners which they deliver to every US zip code. Our furniture do not need any type of assembly, just unboxing. Our third party delivery partner will take care of the unboxing and will also take the box residues with them and leave your sofa ready to use.

Damages

If any damage or manufacturing defects are reported within 10 days of delivery, we will make it right. Please contact us at info@garellifurniture.com with photos and a description of the problem and we’ll work to get it resolved as quickly as possible. If we are unable to repair the sofa or chair, we will arrange a refund or exchange.

Limited Lifetime Warranty

We have a limited lifetime warranty on all our modular sofas. Our warranty exclusively covers construction which includes legs, frame, wood, and springs. If at any time during the lifetime of your sofa the construction breaks, we will cover it. Our warranty does not cover wear & tear which includes anything related to the cushions and covers.