Shipping, Returns & Warranty

How We Ship & Assemble Orders

We currently ship all orders from our warehouse in Fort Lauderdale, FL.

We offer flat rate shipping for all orders based on distance from our warehouse. Flat shipping rate is automatically shown at checkout.

For shipping outside of the contiguous U.S or internationally, please contact our team at info@garellifurniture.com.

If you are located within 60 miles of Fort Lauderdale, orders are delivered via our own Local Delivery team who will deliver and unbox your sofa. Our team will also remove the trash and boxes.

For orders outside of South Florida, we will ship all modular pieces through a third-party logistics partner specializing in furniture home deliveries.

Damages

If you notice any damage or manufacturing defects—such as issues with springs, wooden components, or other sofa-related problems—please report them within 10 days of delivery. Simply contact us at info@garellifurniture.com with detailed photos and a description of the issue, and we will promptly address the situation. If a repair is not possible, we will arrange for a refund or exchange to ensure your complete satisfaction. Your comfort and trust are our top priorities!

Limited Lifetime Warranty

We have a limited lifetime warranty on all our modular sofas. Our warranty exclusively covers construction which includes legs, frame, wood, and springs. If at any time during the lifetime of your sofa the construction breaks, we will cover it. Our warranty does not cover wear & tear which includes anything related to the cushions and covers.

Restrictions / Limitations / Returns

Purchasing and shipping are available only within the 48 contiguous United States. Please note that we do not accept returns or offer refunds simply due to a change of mind or if you decide that the sofa is not a perfect fit after purchase. While we want you to love your purchase, we highly encourage you to review all product details, including images, fabric samples, and dimensions, prior to making a purchase.

 


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